EC
Ezekiel Charane’
1 reviews | Active since Jun 2017
03 Dec 2025, 16:18
*****sters
Today I got a call from outsurance claim to have called the witness which the witness said he ddnt received call from them about the accident which the guy said he ddnt receive any call from you guys now u want to decline my claim as to your person has **** about the accident please do reopen the case and call all the witnesses and stop playing this game with me
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Replies (4)EC
Ezekiel Charane’'s updateReviewer Update
04 Dec 2025, 02:59Please do because the person who told me **** that she called the witness now wen I contact witness is saying they dd not call so why are you guys lying to me
EC
Ezekiel Charane’'s update04 Dec 2025, 02:59
Reviewer Update
Please do because the person who told me **** that she called the witness now wen I contact witness is saying they dd not call so why are you guys lying to me
OUTsurance's replyOfficial
10 Dec 2025, 09:23Good day Ezekiel,
Thank you for your feedback.
Further to our private response, we can confirm that our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
Thank you for your feedback.
Further to our private response, we can confirm that our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
OUTsurance's reply10 Dec 2025, 09:23
Official
Good day Ezekiel,
Thank you for your feedback.
Further to our private response, we can confirm that our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
Thank you for your feedback.
Further to our private response, we can confirm that our legal manager, Jonathan, contacted you to discuss the merits of the claim in detail.
Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
The OUTsurance Team
EC
Ezekiel Charane’'s updateReviewer Update
10 Dec 2025, 11:41You guys knw very well that this was not handled properly that you knw wven the person whom called me the minute i start asking him question he just couldnt even answer some properly until he said i should get a footage but i still say i have witnesses you just cant call someone and say to someone that you remmeber accident of this date people are dealing with alot they can forget but if you are specific about the car and place a person will remmeber that incident on top of that you are asking him about ezekiel which is the owner but he was not the driver you should have asked avout moloantoa the lerson will remmeber
EC
Ezekiel Charane’'s update10 Dec 2025, 11:41
Reviewer Update
You guys knw very well that this was not handled properly that you knw wven the person whom called me the minute i start asking him question he just couldnt even answer some properly until he said i should get a footage but i still say i have witnesses you just cant call someone and say to someone that you remmeber accident of this date people are dealing with alot they can forget but if you are specific about the car and place a person will remmeber that incident on top of that you are asking him about ezekiel which is the owner but he was not the driver you should have asked avout moloantoa the lerson will remmeber
OUTsurance's replyOfficial
10 Dec 2025, 13:10Good day Ezekiel,
Thank you for your further feedback.
Jonathan has advised you that if you can provide the footage, we would review the matter.
Regards,
The OUTsurance Team
Thank you for your further feedback.
Jonathan has advised you that if you can provide the footage, we would review the matter.
Regards,
The OUTsurance Team
OUTsurance's reply10 Dec 2025, 13:10
Official
Good day Ezekiel,
Thank you for your further feedback.
Jonathan has advised you that if you can provide the footage, we would review the matter.
Regards,
The OUTsurance Team
Thank you for your further feedback.
Jonathan has advised you that if you can provide the footage, we would review the matter.
Regards,
The OUTsurance Team