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AZ
Andiswa Z

1 reviews | Active since May 2018

13 Dec 2021, 10:37

Stay away from outsurance!! if you cancel your insurance with them they list you on credit bureau

I had an insurance with you Outsurance in 2017 that i then cancelled it the same year however my credit bureau shows that I have an adverse amount with outsurance. I contacted your call Centre two months ago and I was advised that it will be removed and followed and the consultant said it has been removed but it's still there.

0
Replies (2)
AZ
Andiswa Z's update13 Dec 2021, 13:23
Reviewer Update
Please send me the evidence that it has been cleared.
OUTsurance
OUTsurance's reply13 Dec 2021, 13:47
Official
Good day Andiswa,

Thank you for your feedback.

Our ITC team previously sent a request to all credit bureaus to update their records as there is no money owing or outstanding to OUTsurance. We can confirm that an urgent follow up request has been sent to all credit bureaus.

We do apologise for the inconvenience caused.

Regards,
OUTsurance