cK
cleavon K
1 reviews | Active since Oct 2016
04 Nov 2022, 18:23
Stay away
I canceled my insurance with them just now because of say that a ice is blown in the car type that I did it after they sent me for a report which I had to pay for twice I was 8 years with them never had problems they made me call them over 20 time for a follow up the management still try to make me not cancel by saying the sun damaged it I told him are you now like the anc that put the blame on someone else that can not defend them the work of outsurance in going down the drain happy I left
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Replies (1)OUTsurance's replyOfficial
07 Nov 2022, 14:32Good afternoon Cleavon,
Thank you for raising your concerns with us.
Our claims advisor Millicent has explained in detail that Damage in the event of wear and tear is not a covered peril.
We are sorry to hear about the disappointing outcome of your claim and that it led to you cancelling your policies with us.
We hope to regain your trust in us in the future.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Our claims advisor Millicent has explained in detail that Damage in the event of wear and tear is not a covered peril.
We are sorry to hear about the disappointing outcome of your claim and that it led to you cancelling your policies with us.
We hope to regain your trust in us in the future.
Regards,
OUTsurance
OUTsurance's reply07 Nov 2022, 14:32
Official
Good afternoon Cleavon,
Thank you for raising your concerns with us.
Our claims advisor Millicent has explained in detail that Damage in the event of wear and tear is not a covered peril.
We are sorry to hear about the disappointing outcome of your claim and that it led to you cancelling your policies with us.
We hope to regain your trust in us in the future.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Our claims advisor Millicent has explained in detail that Damage in the event of wear and tear is not a covered peril.
We are sorry to hear about the disappointing outcome of your claim and that it led to you cancelling your policies with us.
We hope to regain your trust in us in the future.
Regards,
OUTsurance
