STAY AS FAR AS POSSIBLE FROM OUTSURANCE!!!

Outsurance are gone the worst company to deal with. First they rejected my claim than after fighting and taking it on they found damages after hitting a pothole. Than after I received my vehicle back my instrument cluster not lighting up all of a sudden which was working before. On top of that they send the claims supervisor that I laid a complaint of to the workshop I sent the vehicle to for a diagnostic and report and after he speaks to the workshop the report gets amended all of a sudden. Is the claims supervisor trying to get me back for the complaint and he is the same person who rejected the first claim initially. Wonder what is going on here. Now I must take the vehicle all the from Pretoria to Johannesburg to get diagnosed or outsurance with look into it. Bernadine has told me that the company I must take the vehicle to is a service provider for outsurance and when I call this company I'm told no they are not and they are not service provider to any insurance company.