JU
Jacques U
1 reviews | Active since Jun 2025
02 Jun 2025, 11:46
Spoke to an agent of OUTsurance to change my cover and installment
Spoke to an agent of OUTsurance to change my cover and installment. The complete opposite happend and she did not adhere to any of my requests. I am very unhappy!
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OUTsurance's replyOfficial
02 Jun 2025, 15:54Good day Jacques,
Thank you for bringing the matter to our attention.
Further to our private response, we can confirm that Asanda our client services manager, contacted you to get the matter resolved. We can confirm that the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing the matter to our attention.
Further to our private response, we can confirm that Asanda our client services manager, contacted you to get the matter resolved. We can confirm that the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply02 Jun 2025, 15:54
Official
Good day Jacques,
Thank you for bringing the matter to our attention.
Further to our private response, we can confirm that Asanda our client services manager, contacted you to get the matter resolved. We can confirm that the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing the matter to our attention.
Further to our private response, we can confirm that Asanda our client services manager, contacted you to get the matter resolved. We can confirm that the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team