LM
Lucelle M

1 reviews | Active since May 2021

08 Feb 2022, 16:27

Splendid service from Cynthia Kekana

I would like to place on record my sincere gratitude for the excellent client care from Cynthia Kekana from the Outsurance pet division. After many unpleasant experiences with outsurance I must place on record how grateful I am for an agent like Cynthia who has made every claim and query process so easy and less stressful. On every call with Cynthia I felt at ease, I was treated with so much respect and her concern for my furry baby really touched me. She always asked about him and encouraged me that he will be okay. She's truly a gem and I hope Outsurance acknowledges what an amazing, hard working and awesome individual they have as part of the Outsurance family. Working with her assured me there was nothing to stress or worry about. She's such a bubbly and comforting soul. Hats of to you Cynthia you make Outsurance look good! Thank you once again for going the extra mile and always assisting me and ensuring that you had a happy client. God bless you! Much appreciated.

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Replies (1)
OUTsurance
OUTsurance's reply09 Feb 2022, 15:23
Official
Thank you for the wonderful compliment! Cynthia will be delighted when we pass this on to her! We are happy to hear you received such excellent service! Cynthia you are a super star! Keep up the excellent work!

Regards,
The OUTsurance Team.