BL
Brandon L
1 reviews | Active since Apr 2017
12 Apr 2021, 11:59
Spamming Complaint
I get called by your call centre at least 3 times a week.
I have asked numerous agents to remove my number. I AM NOT INTERTESTED IN YOUR MEDIOCRE SERVICES!
I spoke to someone names Nadia right now who I once again asked to remove my number.
She laughed at me and hug up without saying anything.
This is honestly poor, but then again I havent seen may good things come up about you guys so why I am even surprised?
Am I even going to get a response here?
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Replies (1)
OUTsurance's replyOfficial
14 Apr 2021, 16:36Good afternoon Brandon
We know you will appreciate our concern about the shocking service that you have received from our advisor! We are truly sorry to see that this has been your experience.
Following the receipt of your complaint, we immediately escalated the matter to our sales manager - who has confirmed that he has removed your telephone number from our database. We completely agree that the service that you have received from our advisor was poor and this has been addressed with the advisor internally.
Thank you for brining your concerns to our attention. We pride ourselves in Awesome service and are sorry to see that this has not been your experience with us.
Regards
OUTsurance
We know you will appreciate our concern about the shocking service that you have received from our advisor! We are truly sorry to see that this has been your experience.
Following the receipt of your complaint, we immediately escalated the matter to our sales manager - who has confirmed that he has removed your telephone number from our database. We completely agree that the service that you have received from our advisor was poor and this has been addressed with the advisor internally.
Thank you for brining your concerns to our attention. We pride ourselves in Awesome service and are sorry to see that this has not been your experience with us.
Regards
OUTsurance
Best regards,
OUTsurance's reply14 Apr 2021, 16:36
Official
Good afternoon Brandon
We know you will appreciate our concern about the shocking service that you have received from our advisor! We are truly sorry to see that this has been your experience.
Following the receipt of your complaint, we immediately escalated the matter to our sales manager - who has confirmed that he has removed your telephone number from our database. We completely agree that the service that you have received from our advisor was poor and this has been addressed with the advisor internally.
Thank you for brining your concerns to our attention. We pride ourselves in Awesome service and are sorry to see that this has not been your experience with us.
Regards
OUTsurance
We know you will appreciate our concern about the shocking service that you have received from our advisor! We are truly sorry to see that this has been your experience.
Following the receipt of your complaint, we immediately escalated the matter to our sales manager - who has confirmed that he has removed your telephone number from our database. We completely agree that the service that you have received from our advisor was poor and this has been addressed with the advisor internally.
Thank you for brining your concerns to our attention. We pride ourselves in Awesome service and are sorry to see that this has not been your experience with us.
Regards
OUTsurance
Best regards,