So much for customer service

I emailed the company to update my details as I have changed employers which has subsequently changed my salary date.<br> I requested that my premium deduction be changed to the last day of the month or the 25th as that is my new salary date. Even upon explaining my situation to the supervisor, was I unable to receive help.<br> I am amazed at how willing the company was to accommodate my payment dates when I joined them earlier this year, but are not even willing to hear me out when I request a change in billing dates as I will not have been paid on the 20th when they want to debit me.<br> I am willing to carry the pro-rata charge on the last day of the month as per my correspondence to them, but they are not even willing to entertain it!<br> #sadfordayz...