So exhausted, Nothing but disappointment since i joined.

Nothing but disappointment and high prices since day one. Firstly when i signed up i was sent to an incorrect inspection center and told there were none open after 4 which was incorrect. then i needed help with details adjustment on my policy which was done incorrectly which caused my premiums to go up. So now i wanted to leave which you make insanely difficult with calls taking 30-40 min of my time and i'm offered a discount in order to stay as an apology so i accept. Now a couple months later i get informed of an increase in premium in December because of a claim on my out and about that i had processed before i ever even signed up my vehicle so why am i only being penalized now? i then call in and someone helps me with adjusting this and insures that it doesn't happen and now i edit my excess today and once again my car premium is being increased by over R200,00 because of an out and about claim and once again an hour of my day is wasted having to call in. This is just not right i am disgusted in the shadiness and tricks being played to increase rates that are extremely high already. something needs to be done or you will be losing my business for life. i am paying 1% of my car to you monthly. its ridiculous.