MF
Michaela F

1 reviews | Active since Jul 2023

19 Jul 2024, 07:44

Smart drive Vs Premium re-evaluation

After changing from King Price to OUTsurance. I haven't had any problems. Despite OUTsurance not being able to price beat my previous insurance I still opted to go with them due to all the good reviews I've read. I was promised the 10% smart drive discount which was activated. However I was advised by my dealership to call my insurance atleast once a year to re-evaluate my premiums as the value of a vehicle drops with each year that passes and that we cannot be paying the same amount for insurance as the day that we took the car from the showroom floor (as soon as the car leaves showroom floor value starts to decrease) however I'm in month 7 with OUTsurance and when I called yesterday for a re-evaluation on my premium I was told that I am on the max discount due to my 10% smart drive discount. I am abit disappointed as I was not told this when I took out the insurance, that should I take the 10% discount I will no longer qualify for any premium decreases, even though my car value decrease with time, my license and age increases with time. I was told by the agent that I should call back in November when I get a letter regarding increases, for a re-evaluation and that my premium might stay the same or it "might" decrease. So basically in the next 3 to 6 years i might either be paying more, the same or "maybe" less for my premiums even though my car would probably be well over 4-6 yrs older than when i first purchased it.

0
Replies (2)
MF
Michaela F's update19 Jul 2024, 11:05
Reviewer Update
Sorted. Thank you so much for the prompt response. Received a call from OUTsurance. Everything is sorted. Many thanks.
OUTsurance
OUTsurance's reply19 Jul 2024, 12:36
Official
Good day Michaela,

Thank you for your further response.

We are so glad that we could clarify the process for you.

Regards,
The OUTsurance Team