AB
Alexia B
1 reviews | Active since Aug 2022
30 May 2023, 08:55
Smart drive does not work
The smart drive was working for a while and then all of a sudden it stopped. The app says I'm receiving my 10% but I haven't been for months now. I called in and basically just told to Check my settings. My settings are correct. I'm still not getting the 10%. How all of a sudden with no changes to settings does the 10% fall away?? I'm going to have to look for a cheaper option honestly. So frustrating
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
30 May 2023, 16:21Good afternoon Alexia,
Thank you for raising your concerns and allowing us the opportunity to assist.
Our app advisor Ziki has been unsuccessful in his attempts to contact you and has subsequently sent you an sms and email.
Please provide him with a date and time convenient for you and he will call you then.
Regards,
The OUTsurance Team
Thank you for raising your concerns and allowing us the opportunity to assist.
Our app advisor Ziki has been unsuccessful in his attempts to contact you and has subsequently sent you an sms and email.
Please provide him with a date and time convenient for you and he will call you then.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply30 May 2023, 16:21
Official
Good afternoon Alexia,
Thank you for raising your concerns and allowing us the opportunity to assist.
Our app advisor Ziki has been unsuccessful in his attempts to contact you and has subsequently sent you an sms and email.
Please provide him with a date and time convenient for you and he will call you then.
Regards,
The OUTsurance Team
Thank you for raising your concerns and allowing us the opportunity to assist.
Our app advisor Ziki has been unsuccessful in his attempts to contact you and has subsequently sent you an sms and email.
Please provide him with a date and time convenient for you and he will call you then.
Regards,
The OUTsurance Team
Best regards,