Smart Drive
<p>Smart Drive DOES NOT WORK. What is the point in developing this feature if it does not work?? I have been struggling for almost 3 months now to get it working on my phone, but to no avail. This means that I am missing out on the up to 25% discount on my premiums.</p>
Helpful (0)
Replies (6)0
Replies (6)
OUTsurance's replyOfficial
28 Jun 2017, 08:47Hello uwes-lamprecht
We are very sorry about the ongoing frustration and thank you for our discussion yesterday.
I'll be grateful if you can notify us if the problem still persists after you deleted the app and downloaded the latest version.
Regards
Dinky
Best regards,
OUTsurance's reply28 Jun 2017, 08:47
Official
Hello uwes-lamprecht
We are very sorry about the ongoing frustration and thank you for our discussion yesterday.
I'll be grateful if you can notify us if the problem still persists after you deleted the app and downloaded the latest version.
Regards
Dinky
Best regards,
's updateReviewer Update
28 Jun 2017, 08:54Hi Dinky,
I have had a look, and the date last synchronised is still sitting at 12 April 2017. However, the text above the scores have changed and now reads as follows:
"You have not driven enough for us to determine your projected reward status."
I don't know if you can see from your side if it is actually synchronising the data?
Regards,
Uwes Lamprecht
's update28 Jun 2017, 08:54
Reviewer Update
Hi Dinky,
I have had a look, and the date last synchronised is still sitting at 12 April 2017. However, the text above the scores have changed and now reads as follows:
"You have not driven enough for us to determine your projected reward status."
I don't know if you can see from your side if it is actually synchronising the data?
Regards,
Uwes Lamprecht
's updateReviewer Update
29 Jun 2017, 09:18All sorted out now. Thank you for the AWESOME service Outsurance!
's update29 Jun 2017, 09:18
Reviewer Update
All sorted out now. Thank you for the AWESOME service Outsurance!
's updateReviewer Update
29 Jun 2017, 09:30All sorted out now. Thank you for the AWESOME service Outsurance!
's update29 Jun 2017, 09:30
Reviewer Update
All sorted out now. Thank you for the AWESOME service Outsurance!
OUTsurance's replyOfficial
29 Jun 2017, 09:56Thanks so much for your patience all along!
Regards
Dinky
Best regards,
OUTsurance's reply29 Jun 2017, 09:56
Official
Thanks so much for your patience all along!
Regards
Dinky
Best regards,
OUTsurance's replyOfficial
29 Jun 2017, 10:03Thanks so much for your patience all along!
Regards
Dinky
Best regards,
OUTsurance's reply29 Jun 2017, 10:03
Official
Thanks so much for your patience all along!
Regards
Dinky
Best regards,