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Awonke D
1 reviews | Active since Sept 2023
28 Sept 2023, 23:48
Slow claims process
Very quick to want to sign you up for insurance, but slow to action any claims. I logged a claim on the 18th of September and I'm still waiting for finalization.
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OUTsurance's replyOfficial
04 Oct 2023, 12:07Good day Awonke,
Thanks for your feedback.
Further to our private response, we can confirm that Valerie our claims manager contacted you. We can confirm that your claim has been finalised and payment has been processed.
We do apologise for the delay.
Regards,
The OUTsurance Team
Thanks for your feedback.
Further to our private response, we can confirm that Valerie our claims manager contacted you. We can confirm that your claim has been finalised and payment has been processed.
We do apologise for the delay.
Regards,
The OUTsurance Team
OUTsurance's reply04 Oct 2023, 12:07
Official
Good day Awonke,
Thanks for your feedback.
Further to our private response, we can confirm that Valerie our claims manager contacted you. We can confirm that your claim has been finalised and payment has been processed.
We do apologise for the delay.
Regards,
The OUTsurance Team
Thanks for your feedback.
Further to our private response, we can confirm that Valerie our claims manager contacted you. We can confirm that your claim has been finalised and payment has been processed.
We do apologise for the delay.
Regards,
The OUTsurance Team