NT
Nolufefe T

1 reviews | Active since Oct 2018

11 Oct 2018, 12:54

SIAS ADMINISTRATION- NIGHTMARE- why do this to people?

I have this thing called SIAS ADMINISTRATION , on my credit profile. This is causing a havoc in my life right now as am busy applying for a Home Loan. What is this nonsense! I DO NOT OWE Outsurance, I cancelled my life policy with them. PLEASE notify all Credit Bureaus that I do not owe you anything. I request confirmation in writing that I do not owe Outsurance, in order to provide as proof.

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Replies (1)
OUTsurance
OUTsurance's reply11 Oct 2018, 15:18
Official

Good day Tetelo16,

Thank you for your feedback.

You will notice we sent the Credit Bureaus a request to update your payment profile and we sent you proof hereof. We also provided you with a letter confirming your account is closed and no premiums are outstanding.

Please note the Bureaus interpreted the previous non-payments as premiums still owed to us. The request will rectify this.

Regards, Sarah