CZ
Clarence Z
1 reviews | Active since Jan 2011
14 Sept 2020, 14:41
SIAS ADMINISTRATION
Good day, I have requested assistance to remove a SIAM Admin (Outsurance) item from my profile on 09 Jul 2020, 21:35. This has still not been resolved or removed.
Email - 09/07:
SIAS ADMINISTRATION Good day,
I have found a SIAS ADMINISTRATION link to my credit profile as UNKNOWN
It has been there seemingly since 23rd of March 2010, the last date shown on the report. I have nothing outstanding from Outsurance and not covered by Outsurance.
Please could I request some assistance in getting this resolved and removed please?
PLEASE PROVIDE ME WITH A REFERENCE NUMBER AND EMAIL ADDRESS SO I CAN TRACK THIS AND PROVIDE FEEDBACK.
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
15 Sept 2020, 13:25Hello Clarence
Thank you for getting in touch with us.
After having received your initial complaint regarding your payment profile, please be advised that all bureaus confirmed your profile had been updated.
We sent you an email, requesting you send us a screenshot of your profile which shows it has not been updated yet.
We will revert with proper feedback once received.
Regards
OUTsurance
Thank you for getting in touch with us.
After having received your initial complaint regarding your payment profile, please be advised that all bureaus confirmed your profile had been updated.
We sent you an email, requesting you send us a screenshot of your profile which shows it has not been updated yet.
We will revert with proper feedback once received.
Regards
OUTsurance
OUTsurance's reply15 Sept 2020, 13:25
Official
Hello Clarence
Thank you for getting in touch with us.
After having received your initial complaint regarding your payment profile, please be advised that all bureaus confirmed your profile had been updated.
We sent you an email, requesting you send us a screenshot of your profile which shows it has not been updated yet.
We will revert with proper feedback once received.
Regards
OUTsurance
Thank you for getting in touch with us.
After having received your initial complaint regarding your payment profile, please be advised that all bureaus confirmed your profile had been updated.
We sent you an email, requesting you send us a screenshot of your profile which shows it has not been updated yet.
We will revert with proper feedback once received.
Regards
OUTsurance
