BD
Bianca D
1 reviews | Active since Jul 2017
27 Mar 2019, 13:47
SIAS ADMINISTRATION
It keeps on showing that I owe Outsurance money on my credit record. I phone Outsurance and they say I owe nothing as my insurance was cancelled and they actually refunded me.
This is affecting my credit record. If I had not app**** for vehicle finance I would have never known this.
This is ridiculous.
I need this sorted ASAP!
Someone needs to contact me amd make sure my name gets cleared.
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Replies (1)
OUTsurance's replyOfficial
29 Mar 2019, 12:42Hello bianca-muller
Thank you for approaching us.
It is unfortunate the bureaus interpreted your policy as active.
We sent the relevant correspondence to the credit bureaus, confirming your account was closed and no premiums are outstanding. A copy of the latter was sent to you as well.
We are sorry about the inconvenience and trust the updates will happen swiftly.
Regards
OUTsurance
Thank you for approaching us.
It is unfortunate the bureaus interpreted your policy as active.
We sent the relevant correspondence to the credit bureaus, confirming your account was closed and no premiums are outstanding. A copy of the latter was sent to you as well.
We are sorry about the inconvenience and trust the updates will happen swiftly.
Regards
OUTsurance
Best regards,
OUTsurance's reply29 Mar 2019, 12:42
Official
Hello bianca-muller
Thank you for approaching us.
It is unfortunate the bureaus interpreted your policy as active.
We sent the relevant correspondence to the credit bureaus, confirming your account was closed and no premiums are outstanding. A copy of the latter was sent to you as well.
We are sorry about the inconvenience and trust the updates will happen swiftly.
Regards
OUTsurance
Thank you for approaching us.
It is unfortunate the bureaus interpreted your policy as active.
We sent the relevant correspondence to the credit bureaus, confirming your account was closed and no premiums are outstanding. A copy of the latter was sent to you as well.
We are sorry about the inconvenience and trust the updates will happen swiftly.
Regards
OUTsurance
Best regards,