Shoking experience with a sales agent, unprofessional, ***********, very slow and enadeqaute

I requested a vehicle insurance quote with Outsurance today, with all the patience I had, I tried to explain to the sales agent that i had limited time to be on the phone, this didn't ring any sense of urgency to the agent to be efficient and as try to match up my pace on the call. The agent dragged and repeated almost each and every word I said if not asking me to repeat everything I was saying. I find it very disturbing that I could experience such from a company like Outsurance. Above all, the agent wasted 40 precious minutes of my time on a single quote that should have taken 15 minutes to 20 max. The most sad part, the quote she ended up coming up with was R1000 more than all the other insurance competitors I requested qoutes from on the same product, which rang a bell to me right there that there was something horribly wrong that she was doing. Either she was not understanding me on every aspect or she just did whatever came to her mind. I am writting this because I am so angry at all the time she wasted on my day as I also work with clients in a call centre and I had explained to her much I don't have time to stay on the phone. I would not ever contact Outsurance again for anything or recomend it to anyone else. It's shocking how someone that slow could sell products for such a big company. I didnt take the agent name down but i believe you could find her on your records if you check the quote I requested today. .