Shockingly bad service from outsurance

<p>It took two weeks to get a answer on a claim with Outsurance. In the 2 weeks I was intimidated by a assessor of outsurance. He also tried for a hour long to force/kon/trick me into admitting that I **** too outsurance to get a lesser premium.(definitely did not lie). </p> <p>Assessor claimed that there is no sign of a break in..I did send all the photos of damage where they broke in). Assessor also does not reply to any emails and treats you like **** when you phone him to get a update.</p> <p>He made two meetings with me that he did not show up for and also no apology.</p> <p>I phoned outsurance asking for the recorded phone call where I signed up for the policy. Was promised they will get back to me a never did.</p> <p>I was told today that outsurance is only paying out R10 000 out off a R46 000 claim with no reason as to why!. If I don't get a clear answer by end off business on the 14/06/2017 I will have no choice but to go too the ombudsman and cansel all my policys with outsurance.</p>