Shocking Third Party Claim Service

I was involved in an accident with an Outsurance client on the 07/10/2017 at Somerset Square in Green Point. I was requested to submit all the evidence to file a claim against an outsurance client who admitted guilt by saying not only that she was sorry BUT that she did not see my vehicle when she moved off from loading her vehicle in a no parking/loading zone. At no point while she was loading her vehicle did she have her hazards or brake lights on and due to her blocking the exit I had no choice but to go around her while she was stationary. According to Shantal Govender from Outsurance the client was not at fault even when she said "sorry" because everybody says "sorry" when involved in an accident. Seriously, people only say sorry when they admit they were wrong and she admitted that she did NOT see me. Also witnesses on the scene at the time of the accident all confirmed that she was at fault at the time of the accident as she was stationary when I overtook her, which she claims she was already moving when I was coming towards her. If she was moving like she said she was I would not have overtaken her!!!

However outsurance will believe their clients irrespective if they are at fault just to avoid paying the claims. According to Shantal who has an extremely cold demeanor " outsurance cannot ENTERTAIN your claim against our client" So then they make it seem like you the **** and the statement given by their client is the truth, even though the condition of said clients car is in a terrible condition with dents and sc****s all over, besides damages she had to her front bumper prior to the accident with me, she had damage on the back bumper as well, which according to her happened two weeks prior in another accident she was in!!!

The response from outsurance is simply based on their client's defense because they willing to say/do/believe anything from their client so they don't have to pay for damages their client caused.