Shocking service Outsurance. STAY AWAY!!!!!

I recently moved two out of my three OUTsurance policies elsewhere for personal reasons. OUTsurance was informed of the cancellation timeously and yet continued to deduct a monthly contribution from my one policy which I had to contact the bank to cancel the debit order as well as pay a debit cancellation cost. OUTsurance still owed me a sum of money for the part of the month after cancellation which I am struggling to get them to pay despite assurances from them. I am now going to cancel my final policy with them as a result of their indifference. Angus and Rocky have been dealing with this matter and appear to be quite ***********. I had been a loyal client for approximately 16 years only to be treated like this. Gone are the days when you accept someone's word that they will do something. It gives me reassurance that I did the right thing by cancelling!!!!