1 reviews | Active since Jan 2017
Shocking service .
<p>a few months ago a moto bike hit in to the back of my car and it's taken over 2months to have my car fixed and I'm still waiting for my car to be fixed correctly .first they had the panelbeaters install the incorrect bumper then I returned the car only to told that my bumper was an optional extra and that my premium would have to increase. Now I was told that they will pay me out for the correct bumper but I must have it painted and installed myself . And apon disagreeing with this I was told that I must collect the bumper and take it to the original panelbeaters and they will paint and install it. I am still waiting for the approval to go and collect the correct bumper. This is shocking service from a company that clames to not find an exscuse to pay you out for a claim . And all I have been met with is exscuse and unprofessional service. </p>
Thank you for notifying us! Nicky our claims manager has contacted you and resolved the matter. She mentioned to you that we will source the bumper from Volvo, fit and paint. All will be done on our side. You were happy with this. She has scheduled a follow up with you.
Regasrds, Kelvin
Thank you for notifying us! Nicky our claims manager has contacted you and resolved the matter. She mentioned to you that we will source the bumper from Volvo, fit and paint. All will be done on our side. You were happy with this. She has scheduled a follow up with you.
Regasrds, Kelvin
