DM
Desagen M
1 reviews | Active since Dec 2013
23 Jan 2023, 13:15
SHOCKING SERVICE
We submitted a claim in November 2022 after a burglary and the damage has not been fixed as yet. The security gates and burgler guards are still broken. Almost 2 months. Bad service on whole new level. You dealing with a pensioner and dont bother to make the process smooth and easy. SHOCKING SERVICE. Claim number 342 839 482
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OUTsurance's replyOfficial
26 Jan 2023, 09:49Hello Desagen
You have our sincere apologies for the delay and resultant anxiety the lack of security has caused your family.
We have been in constant contact with the service provider to obtain an update and further feedback has been provided after the suppliers contacted our client.
The delay is most unfortunate and not what we wished for our client at all.
Regards
The OUTsurance Team
You have our sincere apologies for the delay and resultant anxiety the lack of security has caused your family.
We have been in constant contact with the service provider to obtain an update and further feedback has been provided after the suppliers contacted our client.
The delay is most unfortunate and not what we wished for our client at all.
Regards
The OUTsurance Team
OUTsurance's reply26 Jan 2023, 09:49
Official
Hello Desagen
You have our sincere apologies for the delay and resultant anxiety the lack of security has caused your family.
We have been in constant contact with the service provider to obtain an update and further feedback has been provided after the suppliers contacted our client.
The delay is most unfortunate and not what we wished for our client at all.
Regards
The OUTsurance Team
You have our sincere apologies for the delay and resultant anxiety the lack of security has caused your family.
We have been in constant contact with the service provider to obtain an update and further feedback has been provided after the suppliers contacted our client.
The delay is most unfortunate and not what we wished for our client at all.
Regards
The OUTsurance Team