Shame on you Outsurance.

I hade a geyser burst on Wednesday evening and contacted Outsurance Thursday morning. The had a plumber came out the afternoon to check and said they would come back to me about the replacement. When I contacted Outsurance Friday morning they informed me that the plumber can only replace my geyser on Monday which I said is not on. They send another plumber who came to check and said they will returned to replace the geyser. The returned with the cheapest Builders Warehouse geyser costing R4500 and my excess is R4000. Outsurance are using cheap service providers and charges the highest excess for geyser replacement. I am canceling my unsurance with them and going back to my old insurer.