Severe deterioration in service delivery
<p>I have been a loyal client to outsurance for several years. I have always experienced good service previously. I am extremely disappointed with the service received from Cedric Ntsoane. It has been 1 month and 10 days and my claim is still not finalized. The service providers have been extremely unprofessional advising me that Outsurance ought to have advised me of certain things. I am constantly having to follow up with no prompt responses. </p>
Hello deerosh-maharaj
The service you describe is totally disappointing which you have our sincere apologies for.
Our claims manager, Anje contacted you with an apology and assisted you. She provided you with an update of the current claims status and we will conclude the remainder part for you as soon as possible.
Regards
Dinky
Hello deerosh-maharaj
The service you describe is totally disappointing which you have our sincere apologies for.
Our claims manager, Anje contacted you with an apology and assisted you. She provided you with an update of the current claims status and we will conclude the remainder part for you as soon as possible.
Regards
Dinky