MC
Michael C
1 reviews | Active since Mar 2009
26 May 2022, 08:13
Several policies
I wanted to insure my 2 cars and 2 houses, Outsurance recommended I put them on the same policy which seemed easy and less policies, but when claiming not so good an idea. If I had them on separate policies I would still get a portion of Outbonus back but having claimed on 1 house I loose the lot. Be careful they are in it to make money so think before you agree.
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OUTsurance's replyOfficial
07 Jun 2022, 12:48Good afternoon Michael,
Thanks for raising your concerns and allowing us the opportunity to assist.
Our client care manager Mandilakhe was in contact with you to explain his findings after auditing the calls in question.
The policies were combined as per your request and the loss of your OUT bonus was explained.
We apologise for any misunderstanding caused.
Regards,
OUTsurance
Thanks for raising your concerns and allowing us the opportunity to assist.
Our client care manager Mandilakhe was in contact with you to explain his findings after auditing the calls in question.
The policies were combined as per your request and the loss of your OUT bonus was explained.
We apologise for any misunderstanding caused.
Regards,
OUTsurance
OUTsurance's reply07 Jun 2022, 12:48
Official
Good afternoon Michael,
Thanks for raising your concerns and allowing us the opportunity to assist.
Our client care manager Mandilakhe was in contact with you to explain his findings after auditing the calls in question.
The policies were combined as per your request and the loss of your OUT bonus was explained.
We apologise for any misunderstanding caused.
Regards,
OUTsurance
Thanks for raising your concerns and allowing us the opportunity to assist.
Our client care manager Mandilakhe was in contact with you to explain his findings after auditing the calls in question.
The policies were combined as per your request and the loss of your OUT bonus was explained.
We apologise for any misunderstanding caused.
Regards,
OUTsurance