Service with a smile

This is no complaint but an appraisal. This is the 2nd time over 2 years I had to call Outsurance for road assistance. Both instances my Merc auto starter motor let me down at a shopping center. After contacting Outsurance, explained my trouble, I was told to be calm, if we lose communication they will contact me. With my location on I had nothing els to do. I received an estimate time of arrival of the breakdown via SMS. The breakdown arrived on time and stop next to me and load the vehicle on a low bed and my troubles was over. Twice Outsurance made me feel that they care, even with a small problem their well planned system get to work and relieve you from what is for you at that time a major disaster. Well done Outsurance. Insurance of trust and care.