Service- Not gauranteed!!!!!!

I emailed Outsurance a request to change my debit order date, I was sent an auto reply message that I should rather waste my airtime and call them.

I then proceeded to call them only to be told to press 1 and 2 and 3 multiple times .. I was subjected to horrible phone music and advertising gimmicks until the phone cut.. this happened several times over the last week. Still no help has been received

I find it comical that you you always quick to spam me by attempting to cross sell your products, calling me at every opportunity whilst you dont have the courtesy to assist me once I am your client.

Its a pity that we to resort to hello Peter for you to do your job.

Invest less on advertising and your spam calls and more on customer service. I still need help with my urgent query please!!!!