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sthembakazi S

1 reviews | Active since Dec 2016

22 Jul 2019, 20:41

Service from Tracey Naidoo Out claims department

From the very first day when I reported my claim, Tracey was on top of her game, she attended to and finalized my claim in record time, such efficiency and warmth is very very rare in the insurance industry, thank you so much Tracey, I really really appreciate how you awesomely handled my claim, ndithi nangomso ntokazi. Last but not least, thank you Outsurance, last year we had a break in at our house and our claim was handled in the same efficient manner, this year in March our washing machine just stopped working, we put in claim and in 2 days I had a brand new Samsung washing machine, you guys are awesome please keep it up and don't let the industry change you, believe having worked in claims department of an insurance company myself, I know how they would go out of their way to find reasons not pay a claim, yal are truly different, and for that we thank and salute you.❤

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Replies (1)
OUTsurance
OUTsurance's reply23 Jul 2019, 08:49
Official
Always a pleasure to receive positive feedback such as yours and thank you for taking the time to let us know you are a satisfied client.
Tracey will love your recognition and greatly appreciate your compliment!
Regards,
OUTsurance