Service Excellence

<p>I embarked upon the tedious c**** (or so I thought) of having to organise insurance having just purchased a new vehicle. I proceeded to the Outsurance Website and requested a quote at 20:30 in the evening. 30 seconds later my phone rings. Its a perky, professional well communicating Insurance Agent. </p> <p>Uvika Maharaj proceeded to professionally and competitently walk me through the information gathering process while providing all relevant governance and regulation information.</p> <p>Within 20 minutes, i was offered an array of cover options. When i mentioned that I was being offered a more competitve premium, she took it upon herself to speak to her manager, sweeten the deal and onboard me as an Outsurance client.</p> <p>Top Notch Service that left me with a smile on face and a firm believer in the existence of true customer service excellence while provide value for money.</p> <p> </p> <p>Well Done Uvika and Outsurance</p>