\\Senior Consultant\\"\"\""

After enquiring about the process of cancelling my insurance policy my call got forwarded to a senior consultant. I explained that i received a better offer and decided on changing. This \\senior consultant\blatantly refused to provide me with any details I requested saying that as a customer i am incompetant of making a decision without her advise and wont assist me. Purely because of the attitude of this consultant I definately want to cancel my policy.<br> Could you please proceed with the process of cancelling my policy asap.\"\"\""