FB
FC B
1 reviews | Active since Apr 2009
10 Jul 2024, 20:31
Sending my car to a 3 star panel beater
They offered me 2 panel beaters, both far from where i live and both with awful ratings full of people complaining about how outsurance forced them to go there and the **** job these companies did on their car. I dont understand why i cant go to a reputable panel beater that is near my home instead of some chop shop . Disgusted by their service
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
16 Jul 2024, 10:54Good day FC,
Concerned to hear that we initially appointed service providers that were far away from you. We will address this accordingly.
Further to our private response, we can confirm that our claims manager, Letso, contacted you to apologise for your experience. Letso advised you that we appointed another service provider, and you were happy with the change.
Thanks for giving us the opportunity to look into the matter.
Regards,
The OUTsurance Team
Concerned to hear that we initially appointed service providers that were far away from you. We will address this accordingly.
Further to our private response, we can confirm that our claims manager, Letso, contacted you to apologise for your experience. Letso advised you that we appointed another service provider, and you were happy with the change.
Thanks for giving us the opportunity to look into the matter.
Regards,
The OUTsurance Team
OUTsurance's reply16 Jul 2024, 10:54
Official
Good day FC,
Concerned to hear that we initially appointed service providers that were far away from you. We will address this accordingly.
Further to our private response, we can confirm that our claims manager, Letso, contacted you to apologise for your experience. Letso advised you that we appointed another service provider, and you were happy with the change.
Thanks for giving us the opportunity to look into the matter.
Regards,
The OUTsurance Team
Concerned to hear that we initially appointed service providers that were far away from you. We will address this accordingly.
Further to our private response, we can confirm that our claims manager, Letso, contacted you to apologise for your experience. Letso advised you that we appointed another service provider, and you were happy with the change.
Thanks for giving us the opportunity to look into the matter.
Regards,
The OUTsurance Team