mM
maggie M
1 reviews | Active since May 2011
18 Oct 2024, 05:45
Selling insurance
Wanted a household contents cover. Consultant.. Quote r297 premium. Consultant called me literally 3 times a day for me to conclude the quote and accept. The cover was discussed with me. I called in last week abt my cover To be told I do not have a Theft cover. Who in their right sense will take household contents cover without theft cover. I since cancelled my policy. So u sell your clients.. Just to bag a sale... No plse.. Yet you advertise extensively of how good u are.
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Replies (2)
OUTsurance's replyOfficial
18 Oct 2024, 09:53Good morning Maggie,
We are sorry to hear about your disappointing experience which led to you cancelling your policy.
Our sales manager will review the sales call and contact you with feedback. Any service transgressions will be addressed internally.
Regards,
The OUTsurance Team
We are sorry to hear about your disappointing experience which led to you cancelling your policy.
Our sales manager will review the sales call and contact you with feedback. Any service transgressions will be addressed internally.
Regards,
The OUTsurance Team
OUTsurance's reply18 Oct 2024, 09:53
Official
Good morning Maggie,
We are sorry to hear about your disappointing experience which led to you cancelling your policy.
Our sales manager will review the sales call and contact you with feedback. Any service transgressions will be addressed internally.
Regards,
The OUTsurance Team
We are sorry to hear about your disappointing experience which led to you cancelling your policy.
Our sales manager will review the sales call and contact you with feedback. Any service transgressions will be addressed internally.
Regards,
The OUTsurance Team
mM
maggie M's updateReviewer Update
18 Oct 2024, 09:58Thank you
mM
maggie M's update18 Oct 2024, 09:58
Reviewer Update
Thank you