Seemless Claim Process

My mother passed away in March. I phoned the call centre was transfered to Review and the consultant that answered the phone Razu asked to call me back so she can transfer me to life where I can register my claim. She was so polite professional and compassionate as I was going through a huge loss. She phoned me back in less than a minute and I went to funeral plans and submitted a claim. I want to say thank you OUTsurance for living up to your value of awesome service. Within no time after they received documents, funeral claim paid out! Mom also had a life cover with them. I am so glad that I introduced mom to this wonderful company the service is world class I tell you! I have not been so free and having peace of mind with a claim like I was claiming from OUTsurance considering that we had other companies we also claimed from and one in particular has still not paid out a FUNERAL PLAN!!!! I really appreciate Andrew in the life insurance who came to see me. Took all the details and documents. Went to get the reports from doctors himself ( I need to mention that other companies you have to request AND PAY for those reports YOURSELF!!) outsurance put my mind at ease and I did not have to worry about that! It’s now 2 months since mom passed and OUTsurance did their thing and validated the claim, I got feedback and I’m just in awe of their service and I honestly commend that when you going through a loss, additional stress of having to go up and down, argue and fight with insurers to do what they promised is the LAST thing one needs and I didn’t get that from outsurance. I got my peace of mind and it’s only fair to say thank you very much!! Continue treating clients fairly and living up to your number one value!!