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Ofentse M
1 reviews | Active since Sept 2019
20 Nov 2019, 19:40
****s
Outsurance clients crashed into my car,we both make a statement,he admitted that his the one whi caused accident,and I fill up all yhe documents required for outaurance to pay my claim,they rejected my claim,dy said tire burst is not a accident,therefore they rejected my claim and I was not insured.They clients crash and damaged my car.
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OUTsurance's replyOfficial
21 Nov 2019, 13:37Hi Ofentse
We acknowledge receipt of your complaint and are deeply concerned by what you describe. Please accept our apologies for the ordeal and allow us the opportunity to look into the matter and correct where we may have failed you.
We completely understand how the experience has made you feel and genuinely want to know more and assist. Kindly send us the details of the OUTsurance client in question so we can trace the claim and escalate accordingly for assistance.
Regards
OUTsurance
We acknowledge receipt of your complaint and are deeply concerned by what you describe. Please accept our apologies for the ordeal and allow us the opportunity to look into the matter and correct where we may have failed you.
We completely understand how the experience has made you feel and genuinely want to know more and assist. Kindly send us the details of the OUTsurance client in question so we can trace the claim and escalate accordingly for assistance.
Regards
OUTsurance
OUTsurance's reply21 Nov 2019, 13:37
Official
Hi Ofentse
We acknowledge receipt of your complaint and are deeply concerned by what you describe. Please accept our apologies for the ordeal and allow us the opportunity to look into the matter and correct where we may have failed you.
We completely understand how the experience has made you feel and genuinely want to know more and assist. Kindly send us the details of the OUTsurance client in question so we can trace the claim and escalate accordingly for assistance.
Regards
OUTsurance
We acknowledge receipt of your complaint and are deeply concerned by what you describe. Please accept our apologies for the ordeal and allow us the opportunity to look into the matter and correct where we may have failed you.
We completely understand how the experience has made you feel and genuinely want to know more and assist. Kindly send us the details of the OUTsurance client in question so we can trace the claim and escalate accordingly for assistance.
Regards
OUTsurance
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Ofentse M's updateReviewer Update
25 Feb 2022, 10:09Where must I send the details of outsurance clients
OM
Ofentse M's update25 Feb 2022, 10:09
Reviewer Update
Where must I send the details of outsurance clients