1 reviews | Active since Sept 2014
SATISFIED SERVICE WITH OUTSURANCE
Outsurance has been doing the basics right and consistently. I have had 2 claims within a course of 5 years and have had flawless service, this is not sugarcoated story i am giving here... Early this month we moved a policy from me to my wife's and it moved painless and the turnaround time has always been good. I think the big difference is that the Insurance company is treating everyday like it is its last or it is losing that customer, hence give a good service.
I have had a couple of consultants that seem to want to drop the ball, like last week, 1 of them promised to call me back but never did about a motor warranty product, I am not crying about it though.
Bottom line, the consultants are well trained and are on another level. So much that I even agreed on the increased premium on my review, i wish they could have kept me where it was.
We requested our Client Care Department to contact you about your motor warranty query.
Regards,
Sarah
We requested our Client Care Department to contact you about your motor warranty query.
Regards,
Sarah
