RP
Ronel P
1 reviews | Active since Oct 2011
10 Apr 2021, 16:52
same story over and over
Id ***
I have made a payment on the 26/03/21 that shows on my statement yet kn the 31/03/21 you charged me failed debit orders I have been paying this acount now for 2 years with easy pay and this is not the first time I am not paying that debit order costs I even send my proof of payment to your email adress and received a reply on it that they received it.
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OUTsurance's replyOfficial
14 Apr 2021, 12:26 Good afternoon Ronel
Thank you for contacting us and for brining this matter to our attention.
As per our private response to you, we are unfortunately unable to trace any policies with the information provided. Kindly provide us with the requested information via private reply. Once received we will look into the matter and we will revert with proper feedback.
We apologise that your recent experience with us has been less than satisfactory.
Regards
OUTsurance
Thank you for contacting us and for brining this matter to our attention.
As per our private response to you, we are unfortunately unable to trace any policies with the information provided. Kindly provide us with the requested information via private reply. Once received we will look into the matter and we will revert with proper feedback.
We apologise that your recent experience with us has been less than satisfactory.
Regards
OUTsurance
OUTsurance's reply14 Apr 2021, 12:26
Official
Good afternoon Ronel
Thank you for contacting us and for brining this matter to our attention.
As per our private response to you, we are unfortunately unable to trace any policies with the information provided. Kindly provide us with the requested information via private reply. Once received we will look into the matter and we will revert with proper feedback.
We apologise that your recent experience with us has been less than satisfactory.
Regards
OUTsurance
Thank you for contacting us and for brining this matter to our attention.
As per our private response to you, we are unfortunately unable to trace any policies with the information provided. Kindly provide us with the requested information via private reply. Once received we will look into the matter and we will revert with proper feedback.
We apologise that your recent experience with us has been less than satisfactory.
Regards
OUTsurance