1 reviews | Active since Jan 2022
Sam Mabuza for Best retention Agent Never!!!!!!
Saturday I bought a brand new car after trying numerous times to get hold of my own insurance company Sanlam, I then received a call from OUTsurance ( what a disgrace!!!!) I was quoted an amount of R1470+- . I received my policy schedule, I noticed that my address was captured incorrectly, I then made contact with them and advised that my address was misspelled and instead of Cape Town ( Souther Suburbs) it gave Morreesburg well after having a discussion with them to correct it they gave me a quote of R2700+- to which I declined I received a call from Sam Mabuza who promised that it will get sorted however I told them it’s best to cancel she pushed and pushed and I was persistent that I want to cancel, however she said let me sort it out and I will get back to you (lo and behold she called me on 25/09/25 @ 17:15 and told me She has great news after I told her that Santam came in with a much better offer she went on a rant how she worked for Santam before and how **** Santam was ( Mud slinging is not allowed in the Financial field) Yet she started to feel a bit touched by me wanting to cancel, because she could not better my quote well She went on telling me how sorry I was going be for Leaving OUTsurance and how Santam is a **** Company ( OUTsurance great Customer care) I now want a call from a senior and I want to cancel all my policies with you from life cover to vehicle insurance ( Seems you do always get something out Like Attitude)
On me after I told her not to get her person feelings involved OUTsurance has already debited me for the week of the 20th to the 30 of September and now she is talking about a further debit this Company is a joke and the People whom you’ve employed is a joke I don’t want anything to
Do with you
On me after I told her not to get her person feelings involved OUTsurance has already debited me for the week of the 20th to the 30 of September and now she is talking about a further debit this Company is a joke and the People whom you’ve employed is a joke I don’t want anything to
Do with you
The way down I suggest you get her involved in your Training Team Thank you OUTsurance for getting back to me it is Much Appreciated
The way down I suggest you get her involved in your Training Team Thank you OUTsurance for getting back to me it is Much Appreciated
