Sales staff ethics

I am having this problem where the outsurance calls do not stop. In the last 2 weeks I have received 4 calls with the last and most pathetic of all being yesterday. To the extent where the consultant(yesterday) indirectly called me a **** by saying that my premium offered by my insurance does not make economical sense. 1. He either has access to my information through an internal/global system or 2, I am a **** as to what my premium is. Some of the so called 'preferential benefits' offered by outsurance including the excess is given to me by my insurance at less than half the price offered by outsurance. For some reason this arrogant guy could not get that and wanted to go through the entire freakin script only to tell me that my insurance premium is incorrect and that I should take outsurance(so to speak). The call of18-02-2015 I was blatantly told that while my insurance offers me that low premium and excess they were ranked number 25 in the industry where service is concerned. Surely someone should make this less then useless people apologise for their ********* behaviour. intention to report to the necesary authorities by 3rd March 2015 for ********* behaviour.