sales people will say anything to get you signed up

they lie to you when getting quotes , one sales person tells you your premium will drop after every 12 months and another says theres no guarantee it will drop . further more i told them i wanted to phone my current insurer to ask them something and they said they can transfer me which they did and THEY LISTENED IN ON THE CALL cause when i was done i was routed back to outsurance and the sales person QUOTED THINGS MY INSURANCE SAID AND admitted to listening in