1 reviews | Active since Jul 2017
Sales Call
Last week I received a call from OutSurance asking me if I knew a person named *name of brother*, who gave up my number so that he could score discounts on his insurance. The lady was an excellent sales person, complimenting around every corner. The gentleman whom I spoke with was very friendly and professional. I did say that I would look at the quotations that he had sent me via email, but that what I have heard over the phone is not worth it for me to move from one insurance provider to the next - for a difference of R110 and a lower value of one of my vehicles. They have been calling and emailing me constantly, so much so that I have blocked their numbers. I made it clear I would contact them in case of any interest. They seem to be very sales hungry, which I understand, but I do not want their product and they can keep their R800 as I feel it is a ploy which can be squashed with a R10 difference if they wanted to. Please do not do a sales call again.
Hello celesteyn
Not only did we inundate you with unwelcome calls, we also failed to ensure your are put in touch with our promotion team as we could not beat your current premium.
You have our sincere apologies for the disappointing service experience.
We are addressing the service concerns with our advisor and Refilwe from our promotion team has since sent you an email, indicating which documents we require to do the like for like comparison for you.
Regards
Dinky
Best regards,
Hello celesteyn
Not only did we inundate you with unwelcome calls, we also failed to ensure your are put in touch with our promotion team as we could not beat your current premium.
You have our sincere apologies for the disappointing service experience.
We are addressing the service concerns with our advisor and Refilwe from our promotion team has since sent you an email, indicating which documents we require to do the like for like comparison for you.
Regards
Dinky
Best regards,
