SP
Shaun P
1 reviews | Active since May 2021
07 Jan 2026, 10:04
*****s
They phoned me and sold me a great deal at a lower premium ,first debit order and almost R600 more on the premium ,called and called and no 1 is there to fix the problem the agent still trying to solve it but this is the 2nd month now and srill no feedback .
Watch out for outsurance *****s
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OUTsurance's replyOfficial
07 Jan 2026, 13:43Hello Shaun
Further to our initial response to your review, we received comprehensive feedback from our broker manager, who contacted you.
The cause for the premium difference was identified and corrected Added to this, a new broker is being assigned to you, to assist you going forward.
Service concerns identified, have been addressed with the former broker.
Thank you for accepting our apologies and remaining on board as a satisfied client of ours.
Regards
The OUTsurance Team
Further to our initial response to your review, we received comprehensive feedback from our broker manager, who contacted you.
The cause for the premium difference was identified and corrected Added to this, a new broker is being assigned to you, to assist you going forward.
Service concerns identified, have been addressed with the former broker.
Thank you for accepting our apologies and remaining on board as a satisfied client of ours.
Regards
The OUTsurance Team
OUTsurance's reply07 Jan 2026, 13:43
Official
Hello Shaun
Further to our initial response to your review, we received comprehensive feedback from our broker manager, who contacted you.
The cause for the premium difference was identified and corrected Added to this, a new broker is being assigned to you, to assist you going forward.
Service concerns identified, have been addressed with the former broker.
Thank you for accepting our apologies and remaining on board as a satisfied client of ours.
Regards
The OUTsurance Team
Further to our initial response to your review, we received comprehensive feedback from our broker manager, who contacted you.
The cause for the premium difference was identified and corrected Added to this, a new broker is being assigned to you, to assist you going forward.
Service concerns identified, have been addressed with the former broker.
Thank you for accepting our apologies and remaining on board as a satisfied client of ours.
Regards
The OUTsurance Team