rude voicemail

<p>As a new business owner I am in the process of getting insurance through outsurance. Been receving calls here and there to confirm details and set dates. Running a business is a full time job and I am unable to answer all my calls. Today 29/7 I was retrieving voice mails. One specific voice mail from outsurance received on 27/7 at 17h40 from 27 12 ********** stood out to me. It went as follows. " haaaai this guy... some mumbling.. "motherfu..." clearly I do not need to finish the sentence. When he called back he received an ear full and of course immediate cancellation of insurance. Very unprofessional to have agents swearing customers, and making it worse by involving my mother. I will be taking this further and the voice mail has been saved as evidence</p> <p> </p>