Rude sales agent

Our household structure insurance is with Outsurance for reasons beyond my control, and I have no interest to move any other services to them. The few times we needed their emergency services (blocked drain), they have been good to deal with.

That good will towards Outsurance went out the door in the last 24 hours, when a call centre agent name Tebogo (spelling might differ) repeatedly called me to try sell me some other offer. The first call I was polite and said no. That was not good enough, and he called again. In a stern tone I said I am not interested and put the phone down. 24hrs later he phones again, while I am in a meeting, and wouldn't take no for an answer. I put the phone down. THEN HE PHONES AGAIN!!! I hand the phone to my wife (we both work from home and I am still in a meeting) and he proceeds to be rude to her.

Outsurance, Tebogo needs a stern talking to regarding phone etiquette and people skills!