PS
Pamela S

1 reviews | Active since Jun 2015

19 Jun 2015, 14:24

RUDE!! RUDE!! RUDE!!

Okay so yes I will say I was calling to cancel the Insurance that I set up with them only a week ago, as I decided to stay with my current insurer.<br> <br> Chris in cancellations gave me a mouth full of how they are the best company, how can I waste THEIR time setting it up if I wanted to leave (note: they hounded me for two weeks while I was moving and I felt hassled to say the least). He also bought up how they were the best service in their industry, but I saw none of that talking to him.They even got info on the documentation wrong....<br> <br> I eventually told him I had my doubts leaving my insurer, but my husband mentioned looking into Outsurance. Which I did but after careful consideration on my part I felt it would be best to stay where I was.<br> Chris said well if my husband sends me to them that he obviously thought they were best, I then got angry and said, I pay for it not my husband, so its my choice.<br> <br> I was very specific in the beginning and told him it not necessary to try convince me, I just would like to cancel but he went on and on and it really just makes people angry.<br> <br> I was happy to leave after talking to him.

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