Rude Consultant ends call while I am still talking
I requested a quote and when my present premium was not beaten he ended the call while I was still talking . The Consultant's name was Xavier. Please teach your consultants manners.
Hello michele-van-der-vyver
We appreciate your feedback which was naturally most disappointing. The service you describe is totally contradictory to the calibre of service we take much pride in.
The call was audited and Rochelle contacted you with an apology.
Our promotion team have since sent you an email, requesting the documents we require in order to finalise the like for like comparison for you.
Thank you for accepting our apologies.
Regards
Dinky
Hello michele-van-der-vyver
We appreciate your feedback which was naturally most disappointing. The service you describe is totally contradictory to the calibre of service we take much pride in.
The call was audited and Rochelle contacted you with an apology.
Our promotion team have since sent you an email, requesting the documents we require in order to finalise the like for like comparison for you.
Thank you for accepting our apologies.
Regards
Dinky