AS
Alexis S
1 reviews | Active since Feb 2021
17 Nov 2021, 08:48
Rude and Arrogant
It is a pity there is no option for 0 stars. Outsurance Legal department has been given the worst name by one consultant, Darius. Never have I dealt with a more rude and arrogant person. If this is meant to be good service, I would never recommend Outsurance to anyone.
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OUTsurance's replyOfficial
18 Nov 2021, 10:30Good morning Alexis,
Thank you for providing us with you feedback and allowing us the opportunity to assist you.
The call has been audited and we agree that Darius could have handled the call better.
The service transgressions will be dealt with internally and we apologise for the poor service described.
Regards,
OUTsurance
Thank you for providing us with you feedback and allowing us the opportunity to assist you.
The call has been audited and we agree that Darius could have handled the call better.
The service transgressions will be dealt with internally and we apologise for the poor service described.
Regards,
OUTsurance
OUTsurance's reply18 Nov 2021, 10:30
Official
Good morning Alexis,
Thank you for providing us with you feedback and allowing us the opportunity to assist you.
The call has been audited and we agree that Darius could have handled the call better.
The service transgressions will be dealt with internally and we apologise for the poor service described.
Regards,
OUTsurance
Thank you for providing us with you feedback and allowing us the opportunity to assist you.
The call has been audited and we agree that Darius could have handled the call better.
The service transgressions will be dealt with internally and we apologise for the poor service described.
Regards,
OUTsurance