TT
Titus T
1 reviews | Active since Apr 2026
04 May 2026, 14:50
Rude agent Mr Sanele Dlamini
My wife received the worst service from Sanele Dlamini, please listen to my wife's quotation call and help me understand if this is the way your apparent executive agent speaks to potential clients
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OUTsurance's replyOfficial
21 May 2026, 09:28Good day Titus,
Further to our private engagement with you, our sales manager, Wendy, listened to the call recording.
The service we provided was not up to standard and this has been addressed accordingly.
We thank you for bringing this to our attention and we sincerely apologise for the bad experience.
Regards
The OUTsurance Team
Further to our private engagement with you, our sales manager, Wendy, listened to the call recording.
The service we provided was not up to standard and this has been addressed accordingly.
We thank you for bringing this to our attention and we sincerely apologise for the bad experience.
Regards
The OUTsurance Team
OUTsurance's reply21 May 2026, 09:28
Official
Good day Titus,
Further to our private engagement with you, our sales manager, Wendy, listened to the call recording.
The service we provided was not up to standard and this has been addressed accordingly.
We thank you for bringing this to our attention and we sincerely apologise for the bad experience.
Regards
The OUTsurance Team
Further to our private engagement with you, our sales manager, Wendy, listened to the call recording.
The service we provided was not up to standard and this has been addressed accordingly.
We thank you for bringing this to our attention and we sincerely apologise for the bad experience.
Regards
The OUTsurance Team