****** IN SOUTH AFRICA YET AGAIN!

<p>I WAS ENSURED WITH OUTSURANCE AND MY INSURANCE WAS CANCELLED ON MY REQUEST HOWEVER CANCELLATION WAS NOT CONFIRMED. I CALLED IN TO RE-INSTATE BUT WAS ALSO IN THE PROCESS OF APPLYING FOR INSURANCE WITH ANOTHER INSURER. DATE OF RE-INSTATEMENT WAS 20./09/2016 AND CANCELATION E-MAIL WAS SENT ON THE 22/09/2016. I ADVISED THAT I ALREADY HAD ANOTHER INSURANCE IN PLACE AND THAT OUTSURANCE MUST KINDLY CANCEL MY INSURANCE WITH THEM. OUTSURANCE HAD DEBITED MY BANK ACCOUNT IN THE AMOUNT OF R2 271.99. THEY THEN HAVE THE AUDACITY TO REFUND R 115.75.</p> <p>WHY DID THEY NOT REFUND THE FULL AMOUNT DEBITED BECAUSE I DO HAVE ANOTHER INSURANCE IN PLACE?</p> <p>I HAVE HAD ENDLESS PROBELMS WITH OUTSURANCE WITH RUDE AGENTS, REFUSAL TO COVER DAMAGES ...I WANT MY FULL PREMIUM RETURNED AS I INFORMED OUTSURANCE ABOUT MY NEW INSURANCE IN PLACE AND WHY SHOULD I PAY FOR TWO INSURANCES???</p>