Roadside Assistance Experience

Dear OUTsurance Team,

I would like to express my sincere appreciation for the excellent service I received on 23 April 2026.

I experienced a very stressful situation when my car broke down on my way to work. I contacted your roadside assistance, and I was incredibly impressed that a tow truck arrived in less than 10 minutes.

As I was alone and quite panicked at the time, the driver’s professionalism, calm approach, and helpful attitude made a significant difference. He handled the situation efficiently and helped me feel safe and reassured throughout the process.

Please extend my gratitude to the driver involved—his service truly reflects positively on your company.

Thank you for providing such reliable and supportive assistance when it was needed most.

Kind regards, Ntswaki Mkhize