AS
Angela S
1 reviews | Active since Feb 2016
28 Oct 2022, 11:39
Ripping us off... Goodbye Outsurance
I have to say, before I begin that the service at Outsurance is always outstanding. In saying that, I am incredibly disappointed. I have been with Outsurance for 20 years. My building, contents, jewelry and 2 cars... I have never defaulted on payments. A good honest customer. Now my premiums have gone through the roof, apparently due to inflation. I uave had other quotes who beat Outsurance, and unfortunately I am going to have to go elsewhere. From being the best, and giving you so many new customers, getting friends and family to go to you, this is what I get. At the end of the day, Outsurance, the loss is yours. I promote what I believe in, and I no longer believe in Outsurance.
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
02 Nov 2022, 10:19Good Morning Angela,
Further to our private reply, after receiving your complaint, our review manager Nadia contacted you to discuss possible relief options.
She was able to review your policy and premium and we are delighted to see that you were happy with the outcome.
We are glad that we could assist you and appreciate your loyalty.
Regards,
OUTsurance
Further to our private reply, after receiving your complaint, our review manager Nadia contacted you to discuss possible relief options.
She was able to review your policy and premium and we are delighted to see that you were happy with the outcome.
We are glad that we could assist you and appreciate your loyalty.
Regards,
OUTsurance
OUTsurance's reply02 Nov 2022, 10:19
Official
Good Morning Angela,
Further to our private reply, after receiving your complaint, our review manager Nadia contacted you to discuss possible relief options.
She was able to review your policy and premium and we are delighted to see that you were happy with the outcome.
We are glad that we could assist you and appreciate your loyalty.
Regards,
OUTsurance
Further to our private reply, after receiving your complaint, our review manager Nadia contacted you to discuss possible relief options.
She was able to review your policy and premium and we are delighted to see that you were happy with the outcome.
We are glad that we could assist you and appreciate your loyalty.
Regards,
OUTsurance
